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 A Info Call Center
| | Free Call Center Software, Info Call Center to support your business customer support needs. This free Customer Support Info Call Center Software allows users to submit call center tickets, and call center staff to review and respond to calls. Quickly log support calls to the customer support database. Call Center Software can be used to improve the efficience of any department of organization. Please visit our web site for info call center screen shots, software. Check back often we constantly update this help desk call center software.
Price: Free (GPL) - Version: 2.0 - Platform(s): any
Added: Sun Jul 11 2004 - Updated: Sun Jul 11 2004
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Call Center Softwre, Call Center Reloaded - Free
| | Call Center Reloaded is an excellent free web based call center. This software is written in php and uses a MySQL backend. The free call center software “much like a help desk” was written in order to allow small to medium size call centers to document and priorities inbound calls. C.C.R. features call center users, including managers, technicians and special access technicians. The Call Center Software also has an easy installation wizard, which allows the installer minimal knowledge of PHP and MySql. Please visit our web site to download the free call center software, view screen shots, and take a live call center demo.
Price: Freeware - Version: 2.0 - Platform(s): Unix,Linux,Win NT, XP, etc all
Added: Sun Jul 11 2004 - Updated: Sun Jul 11 2004
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(3 Votes) |
Free Help Desk Software
| | Help desk software is vital to the success of your help desk and customer support staff. Tracking and responding to help desk calls is faster and more efficient when using well designed help desk software. The design of this software comes from many years of help desk experience working in a help desk environment. All the basic tools for running a successful help desk are included in this help desk software package.
Price: Free (GPL) - Version: 1.0 - Platform(s): Windows, Linux
Added: Tue Jul 26 2005 - Updated: Wed Jul 27 2005
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Help Desk Revolutions
| | Help Desk Revolutions is a new free php help desk software. The help desk features an easy installation wizard so that you do not have to be an expert programmer in order to setup the software. The help desk features email notification, task prioritization, reporting, billable hours and many other features.
Price: Freeware - Version: 3.0 - Platform(s): Linux - Unix - Windows
Added: Thu Jul 29 2004 - Updated: Thu Jul 29 2004
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Live Desk Pro - Professional costumer helpdesk system
| | Live Desk Pro is professional customer support helpdesk. It will gives you a live web-based help support service -make you look professional, automate your business and saves many customer support hours, also you can stores files for download by customer. Included in the script: Troubleshooter, Files list and Knowledgebase. Admin can create unlimited staff user and unlimited department. Admin and staff can open, reopen or close support ticket. The script requires PHP and MySQL.
Price: 24 - Version: 3.0 - Platform(s): Independent
Added: Fri May 25 2007 - Updated: Fri Jun 01 2007
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:: iSupport : Help desk & support ticketing ::
| | Help desk & support ticketing. We have decided to make iSupport THE ultra-robust & affordable customer support solution. Our new price (just $9.95) should make this wonderful system available to any budget. This system includes support ticketing, a knowledge base system (with commenting) and support ticket conversion features. FAQ, announcement & customer testimonial system. Multiple administrator support, extensive administrative panel, support panel and client panel. Email notifications (sorry no email piping.. Yet), unique template system & powerful support ticket organization features. Our easy installation will have most users up and running quickly. Customization is also quite easy, even for the non-programmer. Many additional features are yours as well with iSupport, please come check them out at our website. Live demonstrations available.
Price: 9.95 - Version: 1.8 - Platform(s): All
Added: Tue Apr 24 2007 - Updated: Fri Apr 27 2007
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Accliptic Support
| | Accliptic Support is a web-based customer relationship management software for small and medium sized businesses. The product of three years of development, Accliptic Support provides a powerful - yet flexible - means to connect with one's customers and sales prospects.
Software includes: Customer inquiry tracking and response functionality, web and email based inquiry submission, customer discussion forum, fully-searchable knowledge base, CSR-to-CSR mail, notice posting feature, and much more.
Please view our web site today for more information!
http://www.accliptic.com/products/as/
Price: 495 - Version: 1.0 - Platform(s): Linux/Unix, Mac OS X
Added: Sun Nov 27 2005 - Updated: Sun Nov 27 2005
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Cerberus Helpdesk
| | Cerberus Helpdesk is multi-platform compatible. Cerberus Helpdesk is an e-mail response system built to diminish the need for redundant, time-consuming human-interaction with your customers. The system is built to allow your support department to react quickly to inbound customer e-mail inquiries. Using Cerberus Helpdesk you can streamline the management of your customer support, billing issues, bug tracking, sales leads & more.
Price: $239.40 - Version: 2.4.0 - Platform(s): PHP/MySQL able webserver
Added: Sun Jul 11 2004 - Updated: Sun Jul 11 2004
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Cheap Help Desk Customer Support Ticket Software
| | Cheap Help Desk is a powerful help desk and customer support ticket software used by hosting companies, software companies, service related companies, and more. Don't let the $10 price fool you! The only thing cheap about Cheap Help Desk is the price! Cheap Help Desk has a huge list of powerful features and easily compares to other support software costing hundreds of dollars. Cheap Help Desk features include the full source code so you can brand it to your company, installs in under 1 minute, password protected admin controls everything, assign unlimited operators and view their performance, set up unlimited departments like sales and support, integrated knowledgebase, easy troubleshooter option answers questions automatically, add unlimited file downloads, add unlimited announcements, and much more. Cheap Help Desk is great for both new companies looking for an affordable help desk, but is powerful enough for established companies looking for lots of features and ease of use. Check out the online demo or download instantly after your purchase.
Price: 10.00 - Version: 2.0 - Platform(s): Linux
Added: Sat Aug 04 2007 - Updated:
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Comdev Customer Helpdesk
| | Comdev Customer Helpdesk is the most advanced helpdesk ticketing system that allows you to establish an online support centre for customers on your website. Key features: automatic reply to support tickets, reply acknowledgement, customer add comments and upload attachments to ticket, all-in-one views of ticket listing, ticket history & tracking, set ticket status, flag & unflag ticket, add support issues, customizable email contents. Common help desk requests are replied quickly using the preset canned messages. Add helpdesk ticket and reply directly to FAQ (integrate with Comdev FAQ Support). Web based Installation Wizard, easily plugin to your site with single PHP snippet. FREE Installation Support.
Price: $59.00 - Version: 2.0 - Platform(s): Linux, Windows
Added: Sun Jul 11 2004 - Updated: Sun Jul 11 2004
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eSupport
| | eSupport is a robust and flexible support solution. Features a stable email> helpdesk routine, complete department handling, unlimited staff members with ability to set specific permissions, complete ticket management, FAQ management, SMS forwarding, Personalization (Seperate Calendar and Addressbook for staff), A comprehensive web based interface for customers, Your customers can create tickets via either web based interface or through email, private messaging between staff members, ticket grouping based on priorities and status, predefined replies ability, template based, ticket locking to prevent duplicate replies, backup system, IP+Email banning, ticket notes, ticket flagging, ability to specify custom fields, printable version, multi language support, popup predefined replies and a professional interface, ability to reply directly via email client, ability to track emails, email actions, flood protection.
Price: $14.95/$99/$199/$349 - Version: 2.1.2 - Platform(s): Unix, Win NT, Linux, FreeBSD
Added: Sun Jul 11 2004 - Updated: Sun Jul 11 2004
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Facil Helpdesk
| | Facil HelpDesk is a ticket system,easy to use and install, enabling users to track and manage their support requests faster.
Includes email verification, polls, articles,reports,etc. three levels: user,staff and administrator.
Includes advanced options at a fraction of similar programs.
Ideal for users who doesn't requires a expensive and complex Helpdesk
Online demo, free support for 15 days.
Price: 50 - Version: 1.0beta - Platform(s): any PHP/MySQL server
Added: Sat Mar 24 2007 - Updated: Wed Mar 28 2007
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Green Desktiny - Customer Support Helpdesk
| | Green Desktiny is a software that professionally designed for customer support helpdesk. It is powerful, simple and easy to use, yet with reasonable price. Since customer satisfaction is a major concern for our daily business in the internet, this product will surely help you to give an excellent support to your customers. You can easily handle requests from your customers with a powerful ticket management provided by this product. As integrated with Knowledgebase System, this product will help you to create a good Knowledgebase/FAQ with an easy way. You will have many benefits with this product. It saves your money, free updates for 2 years, no need license checking and you will get full PHP source code for this product. You will get powerful ticket management, powerful knowledgebase management, unlimited staffs and departments, support multilingual and custom field and many others. This product is fully based-template so you can customize the appearance easily
Price: $89 - Version: 2.1 - Platform(s): linux, windows, freebsd, sun
Added: Sun Jul 16 2006 - Updated: Mon Jul 17 2006
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h2desk
| | h2desk is the powerful way to provide online support to your customers. From small businesses to larger corporations, the help desk will streamline your online communication with your customers - your business will save time and money. Create, manage, and overlook unlimited staff members, departments, and tickets. Configure powerful auto-replies and populate the built-in knowledge base. Seamlessly integrate the system into your web site. Download your free trial today.
Price: Free Trial/149.99/19 - Version: 2.0 - Platform(s): Unix/Linux/Win/FreeBSD
Added: Sun Jul 11 2004 - Updated: Sun Jul 11 2004
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Help Center Live
| | Help Center Live is an extremely powerful Live Support application built in PHP with MySQL backend. Features include: Complete module support, Live Support, Theme-able, and able to integrate with other software. Other features include: Unlimited Operators/Departments/Users, Unlimited Chat Sessions, Transfer Chat, Push web pages and MUCH more..
Price: Free (GPL) - Version: 2.1.2 - Platform(s): Unix, Windows
Added: Thu Jun 21 2007 - Updated:
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Help Desk Software -HelpDeskReloaded (Free)
| | Help Desk Software for Free. This software is a great for small to medium size information technology department. Based on PHP and using MySQL, features an easy installation wizard.
Price: Freeware, GPL - Version: 2.9 - Platform(s): Linux,Unix,Winnt,PHP
Added: Tue Jun 22 2004 - Updated: Wed Jun 30 2004
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Kube Support
| | KubeSupport allows you to provide support to your customers via Tickets, Manauls, Knowledgebase and other features. Edit the full layout and design of you support center using easy to edit templates. Install the script in minutes with the easy to use installation wizard. Create tickets via the easy to use web interface or via email. Convert to any language using the easy to edit language files.
Price: $90 - Version: 1.0 - Platform(s): All
Added: Thu Jan 17 2008 - Updated: Thu Jan 17 2008
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LiveAgent live chat software
| | LiveAgent is powerful live customer support software for your website. Completely web based, AJAX / PHP / MYSQL powered solution that installs easily on your website. LiveAgent supports Online / Offline status, multiple operators in the same chat , complete chat transcripts, multiple simultaneous chats, visual and sound alerts, live referring source tracking, watch visitors in real-time...LiveAgent has fully customizable design, chat buttons etc. There are no restrictions on number of chat operators. LiveAgent support chat software works with Internet explorer, Mozilla FireFox, Opera and Safari (iPhone ready). Simply paste short HTML code to your website and your can start chatting with your visitors. FREE updates, FREE installation on your website.
Price: $90 - Version: 1.0 - Platform(s): Windows, linux
Added: Sat Jul 14 2007 - Updated:
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Livesys
| | LiveSys is an affordable live customer support solution that lets you be only a click away from your customers. With LiveSys you can make the most out of your web site by seeing client traffic and chat requests in real time. Because LiveSys is 100% completely browser based, you can outsource your support team to work from home, office, or anywhere in the world. We offer both a download and hosted version of LiveSys. All LiveSys versions come with a lifetime of unlimited upgrades.
Price: $14.99/$89.99 - Version: 1.0 - Platform(s): Unix/Linux/Windows
Added: Sun Jul 11 2004 - Updated: Sun Jul 11 2004
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Omni Help Desk
| | Omni Help Desk Pro is a no-nonsense system that quickly and easily allows you to manage, monitor and maintain unlimited agents, departments and tickets. The core system offers + A lightening-fast interface that is simple to use and easy to customize + Website integration + A knowledge base extractable in whole or part to your customer tickets + POP3 email piping + Unique ticket category creator + Customizable canned email. Ask for a 10-day FREE trial, FREE installation!
Price: $197 - Version: 1.1 - Platform(s): Unix and Windows
Added: Tue Mar 28 2006 - Updated: Thu Mar 30 2006
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Add a Script 